Privacy Policy
Last updated: January 4, 2026
1. Introduction
Hotel Atithi Heritage ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
Personal Information
We may collect personal information that you provide directly to us, including:
- Name, email address, and phone number
- Booking and reservation details
- Payment information
- Special requests or preferences
Automatically Collected Information
When you visit our website, we may automatically collect certain information:
- IP address and location data
- Browser type and version
- Pages visited and time spent
- Device information
3. How We Use Your Information
We use the collected information for:
- Processing bookings and reservations
- Providing customer service
- Sending confirmations and updates
- Improving our services
- Complying with legal obligations
4. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except:
- With your consent
- To provide services you've requested
- When required by law
- To protect our rights and safety
5. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes secure payment processing and encrypted data transmission.
6. Cookies and Tracking
Our website may use cookies to enhance your browsing experience. You can control cookie settings through your browser preferences. We use cookies for:
- Remembering your preferences
- Analyzing website traffic
- Improving website functionality
7. Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
8. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Opt-out of marketing communications
- Lodge a complaint with relevant authorities
9. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
10. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Hotel Atithi Heritage
New Marine Drive Rd, SWARGADWAR
Puri, Odisha 752001
Phone: +91 7064459207
Email: info@atithiheritage.com
